Great experience from the moment I -

- stepped in the door. Very welcoming staff without the Rittenhouse pretentiousness. 
Went to Karina for a brazilian. She spent 10 minutes going over how she executes the wax, including a bit of education about the wax and hair growth, and welcomed any questions. Beforehand she asked if I would like to be warned of the more painful parts and I said "yes" so she walked me through the breathing during those instances.Karina was friendly, but did not engage in too much small talk but rather walked me through her steps which I appreciated. When I did have questions (about other services or the neighborhood) she was happy to engage, but I was content without forced small talk. 
A wonderful experience and I cannot imagine going elsewhere! Definitely recommend.  Lindsay M.